Mobile App

This page combines the Mobile App category into a single larger page for the basics collection.

Mobile App Overview

The myosh Viking app allows users to capture and manage safety data on the go. It supports both online and offline use so records can still be created without an active connection.

Availability

The app is available on Google Play and the Apple App Store. Search for myosh Viking.

Core Functionality

• Log records for configured modules such as Incidents, Hazards, Actions, Inspections, JSOs, or Risk Assessments
• Complete assigned tasks and activities
• Attach images from the device gallery or camera
• Capture digital signatures when configured
• Work offline and sync data when connectivity returns

Login

1. Enter your myosh username.
2. Optionally select Remember me.
3. Select Continue.
4. Enter your password.
5. Select Login.

Navigating the myosh Mobile App

Home Screen

The home screen appears after login and provides quick access to the main app features. You can return to it from elsewhere in the app by selecting the home icon.

Create New

The home screen shows frequently used module shortcuts so you can start a new record quickly. If a module has multiple forms, such as Inspections, selecting it usually opens a list of available forms first.

Frequently Used

The Frequently Used list updates automatically based on the modules you use most often.

Modules

The Modules icon in the bottom navigation opens a full list of modules configured for the app. From a module record list you can usually:

• filter records
• sort records
• create a new record for that module

My Activities

The My Activities icon shows records across all modules that are assigned to you or need your action.

Account

The Account icon provides access to app settings, sync tools, and logout options.

Completing and Editing Forms in the Mobile App

Completing a New Form

When you create a new record, the app opens the form for that module.

Hierarchy

Complete or update the hierarchy selection such as Company, Business Unit, or Department. This often defaults from your user profile.

Navigating Sections

Forms are usually divided into sections. Use Next and Previous at the bottom of the form, or use the Go to selector at the top to jump directly to a section.

Mandatory Fields

Fields marked with an asterisk are mandatory. If you try to submit without completing them, the app highlights what is still required.

Submission Options

• Exit discards the record after confirmation
• Save and Continue keeps the record in progress so you can come back later
• Finish or Submit sends the record to the next workflow step

Editing an Existing Record

1. Open the record from My Activities or the relevant module.
2. Select Edit.
3. Make the required changes.
4. Use the relevant save or submit action.

Auto-save

When editing a record, the app can save progress as you move between sections. If the device is online, those changes can also sync to the server.

Mobile App Account Settings and Syncing

Account Options

The Account menu typically includes:

• Log out
• Notifications
• Geo-location Tracking
• Auto-save Records
• Preferred Language
• Advanced, which can show the connected schema or environment

Syncing

The app works in both online and offline modes.

• An online indicator shows when the device is connected
• An offline indicator shows when data is being stored locally
• Syncing Completed confirms that submitted data has reached the server
• Records submitted while offline sync automatically the next time the app detects a connection

Mobile App Troubleshooting

In-App Troubleshooting Steps

Sending a Log Report to Support

If an error occurs, send a log report to support before trying steps that might clear local data.

Resetting Local Data

The Account menu provides a reset option that clears local data and fetches fresh data from the server. Use this carefully, because locally stored unsynced records may be lost.

Monitoring Syncing Progress

The app can keep running while records sync in the background. If records were submitted offline, they sync automatically once the device is back online.

Device-Level Fallback Steps

If in-app steps do not resolve the problem:

1. Update the app
2. Clear the app cache in your device settings
3. Clear app data if needed
4. Uninstall and reinstall the app

Alternative Access

If the mobile app cannot be used, the web version at cloud.myosh.com can be used from a mobile browser when connectivity is available.